FAQs

We cater to a diverse range of groups and organizations, providing apparel solutions for various business needs.

We stand behind our products with a workmanship guarantee, ensuring that the items you receive are free from defects.

Shipping charges will be applied based on each individual order. Items will ship via UPS or Federal Express. Large items will be shipped via Freight. With the rising cost of fuel shipping charges on large items (football sleds, weightlifting equipment, etc.), Mojo Sports recommends that you should CALL IN to ORDER these types of items in order to ensure the most accurate shipping costs. In stock items ordered are usually shipped within 24 hours after order approval. Expedited shipping is available for an additional charge — CALL FOR INFORMATION. If items on your order become unavailable and can be backordered, we will contact via email or phone. Unavailable items that cannot be backordered will be removed from your order, and the remainder of your order will be processed and shipped. Charges will be adjusted to reflect the items actually shipped. We will notify you about any changes via email or phone. Expedited shipping is available for an additional charge — CALL FOR INFORMATION. We make every effort to have accurate information on our site regarding stock availability. However, if items on your order become unavailable and can be back ordered, we will contact via email or phone to determine what you want to do. Unavailable items that can not be back ordered will be removed from your order and the remainder of your order will be processed and shipped. Charges will be adjusted to reflect the items actually shipped. We will notify you about any changes via email or phone as soon as possible. NO RETURNS on any custom work or apparel. Sizing on any product is the customer’s responsibility. NO RETURNS will be accepted on improper sizing.

Returns are only accepted for damaged products. Purchaser is responsible to inspect all shipments for any damages. Manufacturer warranty (if any) will apply. No returns on any custom work or apparel. Sizing on any product is the customer’s responsibility; therefore, returns will not be accepted due to improper sizing. NO RETURNS on any custom work or apparel. Sizing on any product is the customer’s responsibility. NO RETURNS will be accepted on improper sizing.

Mojo Sports, LLC does not guarantee your order will be processed. If additional shipping charges apply, your card is declined, the billing address for your card does not match the billing information you provided, or there are technical problems, your order may not be processed until the matter is resolved. Processing an order generally consists of verifying the information on the order, verifying the card had been properly authorized, evaluating the order for fraud, verifying stock availability, and sending your order to the appropriate warehouse for fulfillment. Orders received before 2:00 P.M. Central Standard Time are usually processed the same business day. Orders received after 2:00 P.M. Central Standard Time are processed the next business day. Most orders ship within 24 hours of processing. Business days are Monday – Friday, excluding weekends and holidays.